Last updated: [Date]

1. Introduction
This Privacy Policy explains how etarad ("we," "us," "our") collects, uses, stores, and protects your personal data when you use our platform. By using etarad, you agree to the practices described here.

2. Information We Collect

• Account information: name, phone number, email address, password
• Listing information: photos, descriptions, prices, and location details you choose to post
• Communication data: messages exchanged with other users through our chat feature
• Location data: city/area information used to show relevant local listings
• Device and usage data: app version, device type, and general usage patterns to help us improve the platform
• Payment information (if applicable): processed through third-party payment providers; we do not store full payment card details

3. How We Use Your Information

• To operate and maintain your account and listings
• To connect buyers and sellers, including through chat and RFQ features
• To send important notifications (listing status, messages, offers)
• To improve platform safety, prevent fraud, and enforce our Terms & Conditions
• To send marketing communications, where you have opted in

4. Sharing of Information
We do not sell your personal data. We may share information:

• With other users, as necessary for a listing or transaction to function (e.g., your contact details when you choose to share them in a chat)
• With service providers who help us operate the platform (e.g., hosting, SMS/OTP providers, payment processors)
• When required by Lao law or a valid legal request

5. Your Rights
In accordance with Lao data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or outdated data
• Request deletion of your data, subject to legal or operational requirements
• Object to certain uses of your data, including direct marketing

To exercise any of these rights, contact us at [support email].

6. Data Security
We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention
We retain your data for as long as your account is active, or as needed to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Cookies and Tracking
Our website may use cookies or similar technologies to improve your browsing experience and understand platform usage.

9. Children's Privacy
etarad is not intended for individuals under 18. We do not knowingly collect data from minors.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of etarad after changes are posted constitutes acceptance of the revised policy.

11. Contact Us
For questions or requests regarding this Privacy Policy or your personal data, contact us at [support email / contact info].